Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and Conditions of Use of Vanguard PCÂ
- Acceptance of the Use of Vanguard PC Terms and Conditions
Your access to and use of Vanguard PCÂ is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website, you are fully accepting the terms, conditions, and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website.
- Advice
The contents of the Vanguard PCÂ website do not constitute advice and should not be relied upon in making or refraining from making any decision.
- Change of Use
Vanguard PCÂ reserves the right to:
3.1. Change or remove (temporarily or permanently) the Website or any part of it without notice, and you confirm that Vanguard PCÂ shall not be liable to you for any such change or removal.
3.2. Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed your acceptance of such change.
- Links to Third-Party Websites
The Vanguard PCÂ Website may include links to third-party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites, and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
- Copyright
5.1. All copyright, trademarks, and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics, and all software and source codes connected with the Website) are owned by or licensed to Vanguard PCÂ or otherwise used by Vanguard PCÂ as permitted by law.
5.2. In accessing the Website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying, and/or printing of pages of the Website for personal, non-commercial home use only.
5.3. The use of automated systems or software to extract data from this website or www.vanguardpc.co.za (‘scrape’, ‘scraping’ or ‘screen scraping’) is prohibited unless the third party has directly concluded a written license agreement with Vanguard PCÂ that permits access to Vanguard PC’s price, stock, and listing information.
- Disclaimers and Limitations of Liability
6.1. The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
6.2. To the extent permitted by law, Vanguard PCÂ will not be liable for any indirect or consequential loss or damage (including without limitation loss of business, opportunity, data, or profits) arising out of or in connection with the use of the Website.
6.3. Vanguard PCÂ makes no warranty that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or anything else that may be harmful or destructive.
6.4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Vanguard PCÂ for death or personal injury as a result of the negligence of Vanguard PCÂ or that of its employees or agents.
- Indemnity
You agree to indemnify and hold Vanguard PCÂ and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against Vanguard PCÂ arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
- Severance
If any of these Terms and Conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa, and you hereby submit to the exclusive jurisdiction of the South African courts.
- SMS Notifications
We may use your cellphone number for the exclusive purpose of transactional updates regarding the delivery or collection of orders you place on our website. We will not contact you via SMS related to any marketing matter.
Delivery Information
- Most items listed on this website are not held in stock at our premises (unless otherwise stated) and are rather ordered from various suppliers as orders are placed. While we constantly update the site’s prices and product stock levels based on information from our suppliers, it is recommended that you wait for an email from us before making payment for any orders placed on the website. We will also give you an estimated delivery time. Certain items, such as fully-assembled PCs, may have a slightly longer lead-time (due to the fact that they’ll need to be assembled and tested). Should any item not be in stock with our suppliers, we will contact you to suggest a substitute product. At this point, you may accept the substitute, place the item on backorder, or cancel the item from your order.
Once the order has been confirmed, you can make payment via EFT or cash deposit. These are the only payment methods that we accept currently. Orders will be placed with our suppliers once proof of payment has been received and shipped once the payment is reflected in our bank account. Due to having accounts with all the major SA banks, we can process most EFTs immediately. This allows us to get products shipped to you much quicker when you make payment via EFT.
Payment must take place within 48 hours of placing the order, or we may cancel it or update it if pricing has changed.
Delivery Options:
Door-to-door Courier (via Fastway, The Courier Guy & First Freight):
NOTE: Door-to-door couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.
Your order will be delivered directly to your door. Please note that your order’s weight is calculated using the higher value of actual or volumetric mass for each product. The delivery rate is calculated according to the total weight of the items in your cart, the total price of the cart, as well as the destination address.
We currently do not ship to remote locations such as farms or mines. These orders will unfortunately be cancelled.
Collection from Vanguard PC’s Offices:
We do not currently allow on-site pickups.
How long will delivery take?
Typically, we’ll get the courier to collect your order within 24 hours (provided that you pay into the correct bank account). Delivery timeframes for each courier are displayed on the checkout page before you complete the order. These timeframes are valid for business days, and take effect from the time that we dispatch your order.
If you’re not in one of the major centers listed, delivery may take 1 or 2 days longer than the above-specified times. All packages are fully trackable, and tracking numbers will be provided once your order has been shipped.
What happens if I don’t receive my order?
All orders dispatched from our offices are guaranteed to be delivered. If your order is lost, damaged, or stolen, we will either send you a replacement order or we will refund the full order to you. It’s at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace of mind to our customers.
If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the presence of the courier driver. Email or contact us on live chat immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.
Privacy Policy
Our privacy policy applies to all users on our website. The purpose of this policy is to set out how and why we use your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPI”).
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, date of birth, online identifiers, or phone number. You may, however, visit our site anonymously.
When browsing our site anonymously or as a logged-in user, we may also receive information pertaining to your visit, such as the duration of the visit and which pages you have viewed.
We may also receive geographical information and information pertaining to the equipment you are using, such as the device type, IP, browser, and operating system.
Should you wish to update your personal information, you can do so by logging into your account.
By using our website, you warrant that the information you provide us with is accurate, current, and true. You warrant that this information does not impersonate or misrepresent any person or entity, nor does it falsely state or otherwise misrepresent your affiliation with any person or entity.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions (your information will not be sold, exchanged, transferred, or given to any other company without your consent)
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails (with updates pertaining to your order or optional marketing communications)
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We have data protection policies in place, as well as policies to handle data breaches. We restrict access to your personal information and monitor that access as well.
Data Retention
We retain your personal information for as long as it is required for our platform, our products, or our services to you, and as long as it is necessary to fulfil our contractual obligation with any orders you place with us.
You may request that we remove this personal information from our system by reaching out to us at support@vanguardpc.co.za.
Third-Party Payment Providers Policy
By placing an order with us and selecting a third-party payment provider (e.g., Buy Now, Pay Later (BNPL) or Credit Card) as your payment method, you acknowledge and accept the terms and conditions related to payments and refunds.
You accept that any interaction with and utilization of a third-party payment provider is subject to their specific terms and conditions. By choosing a third-party payment provider as your payment method, you agree that you have read, understood, agreed, and are therefore bound by their terms and conditions and that of your payment plan (if applicable).
Payflex:
Terms and conditions: https://payflex.co.za/terms-conditions
Customer support and FAQs: https://payflex.co.za/for-shoppers
Peach Payments:
Terms and conditions: https://www.peachpayments.com/legal
Customer support: https://www.peachpayments.com/resources/contact
Payfast:
Terms and conditions: https://payfast.io/legal/end-user-agreement/
Customer support: https://payfast.io/contact
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WhatsApp Community T’s&C’s
Legal Disclaimer for Vanguard PC WhatsApp
No Under 18s Allowed 🔞
1. Zero Tolerance for Toxicity
- No toxicity will be permitted or condoned under any circumstances.
2. Prohibited Content
- Abusive Language and Harassment:
- No abusive or derogatory statements related to sexuality, race, or any form of hate speech are allowed.
- Harassment, intimidation, provoking, or mocking of any kind will not be tolerated.
- Explicit Material:
- Sharing of explicit pornographic material is strictly prohibited.
- Reporting Violations:
- Complaints can be lodged with the admin for review. Content or users may be removed depending on the severity.
3. Member Responsibility
- At Your Own Risk:
- Members join this group at their own discretion and risk.
- Admins and owners are not accountable for other members’ actions, behaviour, or any distributed material and links.
- Accessing shared content or links is done at your own risk.
4. Mutual Respect
- Respect all members of this group. Respect equals respect.
5. Liability Waiver
- No claims can be instituted against the admin or owner of the group.
- By joining this group, you acknowledge and agree to the rules and regulations herein.
6. No Excessive Spamming
- Excessive spamming is not permitted.
- Content should primarily be related to Vanguard PC products, gaming, or technology.
7. Channel-Specific Guidelines
- Gaming Channels:
- Limit communications to game-related topics or requests to join games.
- Avoid excessive chatting in these channels as they generate full notifications for members.
- Main Chat:
- Use the main Vanguard PC chat for general discussions.
- Consider muting notifications if necessary.
8. Right of Admission Reserved
- The admins reserve the right to remove or ban any member found violating these rules.
- Banned members will be permanently removed from any affiliated platforms with Vanguard PC and will have no right of appeal or claim.
9. Amendments
- The group rules may be amended from time to time to update the content.
Protection of Personal Information Act (POPIA) Compliance
- Consent:
- By participating in this group, you consent to the collection and processing of personal information as defined by the Protection of Personal Information Act (POPIA) of South Africa.
- Purpose of Data Use:
- Your personal information will be used solely for the purposes of group administration and enhancing your experience with Vanguard PC.
- Data Security:
- We are committed to safeguarding your personal information and ensuring its confidentiality and security.
- Your Rights:
- You have the right to access, correct, or request the deletion of your personal information at any time by contacting the group admin.
- Third-Party Sharing:
- Personal information will not be shared with unauthorised third parties without your explicit consent unless required by law.
Disclaimer
- Age Restriction:
- This group is intended for individuals aged 18 and over.
- No Warranty:
- The admins and owners are not responsible for any actions taken based on information shared within the group.
- Acceptance:
- Participation in this group signifies your acceptance of these terms and conditions.
Contact Information
